Human Resources Unit

Overview

The Personnel Affairs Unit at Suleiman International University is the heartbeat of human resources management. It is responsible for managing the affairs of administrative staff and faculty members, ensuring that administrative and HR operations run efficiently and professionally. The unit focuses on applying best practices in recruitment, training, motivation, and continuous professional development, in line with the university’s strategic objectives. It plays a pivotal role in fostering a motivating work environment characterized by transparency and fairness, while promoting a culture of performance and innovation among staff.

The unit’s mission is to develop integrated systems covering contracts, payroll, promotions, training, and evaluation, in addition to automating processes to ensure accuracy and speed in completing transactions. It also strives to meet the personal and professional needs of employees through comprehensive support programs that cover health, development, and well-being.

The Personnel Affairs Unit works in close coordination with the Human Resources Information Systems Office, Human Capital Development Office, and Employee Services to ensure integrated and sustainable implementation of the university’s comprehensive HR strategy. Through this integration, Suleiman International University positions itself among the leading educational institutions that provide a model work environment aligned with global developments, contributing to institutional sustainability and enhancing competitiveness.

Definition

The Personnel Affairs Unit is the department responsible for all operations related to staff and HR management—including recruitment, training, evaluation, and contract management—ensuring a stable and effective work environment at the university.

Vision

To be a pioneering model in HR management within the academic sector, contributing to the development of qualified and motivated staff who enhance academic and administrative excellence at the university.

Mission

To provide comprehensive and effective HR services that support and develop human capital, while fostering a positive work environment that achieves the university’s aspirations and strategic goals.

Objectives

Attract and recruit top talents.
Continuously develop and enhance staff skills.
Apply automated and accurate HR systems.
Foster a motivating work environment and high performance.
Manage effective communication and relationships with staff.

Values

Professionalism, Transparency, Fairness, Continuous Development, Collaboration, Respect.

Strategy

The strategy is based on developing integrated automated HR systems, enhancing training and development programs, and improving evaluation and reward mechanisms, with a focus on HR sustainability and anticipating future workforce needs.

Unit Duties and Responsibilities

Task	Description
Computerization of administrative staff and laboratory supervisors’ contracts	Ongoing process, 100% completed
Standardizing salaries for all administrative staff	Task completed, 70%
Completing new assignments and updating the electronic system	Task completed, 100%
Standardizing partnership accounts with deans of colleges	Task completed, 80%
Standardizing partnership accounts with directors of centers	Task completed, 75%
Adjusting employee regulations in line with approved labor laws	Task completed, 90%
Developing a policy for promotion and allowances	Task completed, 100%
Providing service grants for retired staff	Task completed, 100%
Working on integrating the administrative system with the university’s system	Task completed, 100%
Working on updating study leave regulations with external scholarships	Task completed, 60%
Responding to urgent medical requests	Task completed, 100%
Responding to requirements of regional and international accreditation bodies	Task completed, 75%
Continuous management of human resources	Task completed, 60%
Training programs for employees in line with their external missions	Task completed, 70%
Providing employees with basic necessary professional skills	Task completed, 100%
Automating the attendance system for employees	Task completed, 100%
Working with the Technology Center to automate the HR system	Task completed, 100%
Developing the rew

Offices

Employee Services Office

The Employee Services Office is the executive body that assists university staff in completing various personnel-related procedures, such as finalizing contracts, processing payroll, managing leaves, and overseeing benefits, while ensuring smooth and accurate operations.

Human Resources Development and Performance Evaluation Office

This office provides continuous learning and training programs for employees and faculty members with the aim of enhancing their professional, leadership, and technical skills. It focuses on building a well-developed human capital base that meets evolving market demands. The office also applies global performance management protocols to ensure a motivating work environment that delivers fair recognition and rewards.

Human Resources Information Systems Office

The Human Resources Information Systems Office provides technical and operational support for HR, payroll, and budgeting systems through the integrated “Suleiman” platform. Its responsibilities include system development and maintenance, generating specialized reports, managing access permissions, and resolving users’ technical issues.

Privileges and Benefits Offered to Employees

Benefit	Description
Social insurance	Provided to all employees in the university compound
Financial rewards	For employees under the freelance system
Medical partnerships	With deans of colleges and center directors
Child development programs	For all children of employees within the administrative and academic structure to enhance skills in dealing with technology
Family development	Through the Family Development Foundation for all families of employees within the administrative and academic structure
Training and continuous development	Through the Employee Affairs Unit and the Training & Career Development Center for all employees
Support for academic publishing	For all faculty members and researchers at the university
Participation in cultural events	Through the cultural community of the university to achieve income returns

Team Members

Name	Position	Main Tasks
Dr. Saada Al-Taher	Director, Employee Affairs Unit	Supervising the unit, setting plans and strategies, monitoring policy implementation, and coordinating with various departments.
Mr. Mohammed Al-Eidallah	Deputy Director of the Unit	Following up on daily workflow, supporting department heads, preparing periodic reports, and coordinating between internal departments.
Ms. Laila Jaber	Head of Employee Services Office	Managing daily employee procedures such as contracts, leave, and financial entitlements.
Mr. Khaled Al-Masri	HR Development Officer	Designing and implementing training and development programs, performance evaluation, and enhancing employee skills.
Mr. Rajeh Al-Hassan	Director of HR Information Systems	Managing and maintaining the “Shamel” system, developing electronic HR systems, and supporting system users.
Mr. Sami Abdul-Karim	Payroll Officer	Developing payroll processes, updating electronic salary forms, and ensuring salary disbursement accuracy.
Mr. Nawwaf Al-Shammi	Assistant, Benefits and Rewards	Following up on rewards and benefits programs, coordinating with employees regarding allowances, and managing compensation policies.

Achievements

Unit Achievements

Updating the Employee Affairs system to facilitate quick and accurate access to information, along with providing reports and statistics to specialized entities.
Automating employment contracts for new employees and standardizing freelance and administrative staff contracts electronically.
Standardizing electronic salary slip issuance for all employees.
Automating all administrative forms to make them easier for employees to use.
Providing comprehensive electronic services through the Employee Portal, including: employment certificates, leave requests, payroll statements, job descriptions, and other electronic forms for all employees.
Launching medical service programs for all employees in hospitals and medical centers.
Adjusting the employee system for salaries, promotions, and allowances to align with the university’s policies and procedures.

Contact the Unit

Phone: 00905355963802

Email: staff@isu.edu.eu

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